Leadership

Model the Way

To effectively model the behavior they expect from others, leaders must first be clear about their guiding principles. They must clarify values. Leaders find their own voices, and then they clearly and distinctively give voice to their values. They set the standard for living those values with integrity. Exemplary leaders know that it’s their behavior that earns real respect. They practice what they preach. Their words and deeds are consistently aligned. The truth is that you either lead by example, or you don’t lead at all. Eloquent speeches about common values may inspire for the moment but are not enough to build and sustain credibility—the foundation of leadership and the most important personal quality people look for and admire in a leader.

In simple daily acts, effective leaders set an example for others as they Model the Way—from the stories they tell, the way they allocate their time, and the language they use to the recognitions, rewards, and measurement tools they choose. In putting this essential practice into action, leaders build commitment by affirming and communicating shared values that all can embrace and engaging others in achieving common goals.

“You have to make yourself vulnerable. You have to have willingness and a desire to be connected with people. It’s not what I say, it’s what I do that’s going to make a difference.”

Dick Pettingill

former president and ceo, allina hospitals and clinics (minnesota) and a member of

the board of directors of tenet healthcare and mako surgical corporation

Leadership

Enable Others to Act

Exemplary leaders know they can’t do it alone. Leadership is a team effort, not a solo expedition. And only solid trust and strong relationships can transform shared visions into reality. Helping others to see themselves as capable and powerful—to nurture positive self-esteem—is key to mastering the art of mobilizing others in joining the journey toward a common destination. When leaders involve others in decision making and goal setting, and build teams with spirit, cohesion, and a true sense of community, they make it possible for teamwork, trust, and empowerment to flourish. Leaders strengthen everyone’s capacity with shared goals and shared roles that bind people together in collaborative pursuits.

Leaders make sure that when they win, everybody wins. They share power and information as well as build the capabilities and capacities of others to be successful. Leaders act as coaches and teachers, giving people challenging tasks, clearing away obstacles, and supporting others with the tools they need to be successful. By fostering collaboration, building trust, and facilitating relationships, leaders Enable Others to Act with increased self-determination and competence.

“We are building an organization of excellence. We are

sending a message that we want people to come grow

with us. This is a good place, and we are committed to

creating the best environment possible to work and

promote health.”

—JANET KNOX, PRESIDENT AND CEO

ANNAPOLIS VALLEY HEALTH, NOVA SCOTIA